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Windows Update [service] fails

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Old 03-04-2011
 

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Windows Update [service] fails
SP2 does not show up, tho 'upgrade history' shows that Upgrade for Windows KB947821 SUR System Upgrade Readiness tool successfully installed and operated [tho not thru Windows Upgrade application/tool].

Does anyone know how to make this wretch behave? I've spent 30+ hours trying, thrashing against barrier after barrier that my daughter swears don't exist on her Apple.

I'm desperate to install SP2 to get Verizon's 4G net adapter working.


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64bit Vista Home Prem SP1 on HP d7t laptop
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