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Update problem

Windows Vista Ultimate






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Old 02-17-2009
 

Join Date: Feb 2009
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Update problem
Hi, I'm having a lot of trouble with my computer. I believe it because of a recent windows update. I have a lenovo T61p with vista ultimate and I know very little about computers so any replies with have to be spelled out clearly. After I made the update, and restarted, I received a windows Debug error upon logging in to my account. It was something along the lines of "On screen display message generator for thinkpad has stopped working. But the main problem is, I have no sound. To make it worse I got this laptop through a mobile computing program at my school and becase of a glitch in the image that we received, the system restore's automatic restore points default position is off so thats not an option. I went to my computer help desk and they tried a number of things.They did a chkdsk Repair, They did somthing with regedit(from the fixes that came up under google when typing in the origeonal error message), reinstally updates, but nothing worked. Now I could get my computer reimaged but thats a last resort, and I have no Idea if lenovo is gonna come out with an update to fix this. So I need help.


Also if this helps diagnose the problem, I tried to manually fix the sound by going to services.msc. It says its off so I tried to start it and it said "Windows could not start the Windows Audio Service on Local Computer"
Error 1068: The dependency service or group failed to start.

Last edited by chris521 : 02-17-2009 at 23:04.
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