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Vista Ultimat install freeze

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Old 12-06-2008
 

Join Date: Dec 2008
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Vista Ultimat install freeze
Greetings,
A friend has a Gateway notebook model # MT-6723 which she let a friend borrow. This "friend" took it upon himself to downgrade the OS from Vista Ultimate, (which came loaded on the unit) to XP Pro. After my friend cooled down, she tried to use her laptop, but found numerous errors and brought it to me, telling me to reinstall Vista. I have attempted this on 3 occasions only to get about 2/3rds of the way finished, and the unit freezes, at the "completing installation" message. Does anyone have any suggestions? Any help is greatly appreciated. Thank you
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Old 01-23-2009
 

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Re: Vista Ultimat install freeze
Quote:
Originally Posted by rtuley1 View Post
Greetings,
A friend has a Gateway notebook model # MT-6723 which she let a friend borrow. This "friend" took it upon himself to downgrade the OS from Vista Ultimate, (which came loaded on the unit) to XP Pro. After my friend cooled down, she tried to use her laptop, but found numerous errors and brought it to me, telling me to reinstall Vista. I have attempted this on 3 occasions only to get about 2/3rds of the way finished, and the unit freezes, at the "completing installation" message. Does anyone have any suggestions? Any help is greatly appreciated. Thank you
If an install disc is available, it's best just to do a clean install. If not take it to a reputable dealer like Best Buy's geek squad and explain the problem and let them do it! Some friend. That an audacious thing to do. Good luck.
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