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WIA Scan problems with HP Scanner in Vista Home Premium 64

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Old 04-17-2012
 

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WIA Scan problems with HP Scanner in Vista Home Premium 64
Following a clean install of Vista 64 OS as above, I find my HP scanner G3010 is not recognised by the relevant HP software suite. On the utility diagnostic run, the driver is correct, but the run stops at the WIA scan step. I have read similar problems from other users, but no solutions. The scanner was fine with XP 32 Home OS!

The scanner is compatible with Vista 64 Home Premium according to HP. The latest relevant software from HP simply will not install, saying I have a XP 64 OS installed, which is rubbish. The original Vista 64 software disc that came with the scanner loads ok but the problem outlined in the first paragraph results. Skipping to the next stage of the diagnostic run reports a Twain driver problem also.

I realize there are issues with WIA imaging recognitions as there are twains.

Any help would be appreciated!
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