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family tree maker 2010 can't get internet connection through it to ancestry.com?

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Old 02-25-2011
 

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family tree maker 2010 can't get internet connection through it to ancestry.com?
FTM package needs ancestry to work with it but ftm programme says no internet connection even tho internet is working. Have disabled automatic start up and disabled firewalls. Only works if i am in safe mode. Help? Please?
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