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Old 09-12-2010
 

Join Date: Sep 2010
Location: Indiana
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Windows won't load.
Hi peoples,

The problem: My girlfriend has an Acer Aspire laptop running Vista HP. It boots past BIOS and the green bar scrolling across the screen with © Microsoft Corporation beneath it. Then a get a black screen and nothing. Sometimes I briefly get a mouse pointer. I can't give you the specs as it isn't here with me. She's with her parents. I know this isn't helpful but I'm still pretty new to Windows. I'm trying! lol.

'nother problem...I get the same thing when I try to boot into safe mode.

Any ideas?

Thanks in advance for any help you can give me.

Erin
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