I'VE CUT AND PASTED MY ISSUE AND RESPONSES FROM ANOTHER SITE.
NOTHING HAS WORKED.
I GET AN ERROR MESSAGE WHEN UPDATING JAVA. I AM UNABLE TO LOAD OR UNINSTALL JAVA.
I currently have Java 6 Update 13
__________________________________________________ ____
JAVA SETUP
ERROR 1723. THERE IS A PROBLEM WITH THIS WINDOWS
INSTALLER PACKAGE. A DLL REQUIRED FOR THIS INSTALL TO
COMPLETE COULD NOT BE RUN. CONTACT YOUR SUPPORT
PERSONNEL OR PACKAGE VENDOR.
__________________________________________________ _____
Any help would be appreciated.
Reports: · Posted 1 month ago # Report · Top
XXXX
Member
Posts: 388 This post has been reported.
Try to remove Java using Windows
After it is removed restart your computer and then try to install the latest version Java. If this too fails then the next option will be to reinstall Windows Installer.
Edit by mod. Direct download links are strictly forbidden. removed.
Accept This Answer · Reports: · Posted 1 month ago # Report · Top BosunBrong
Member
Posts: 5 This post has been reported.
I GET AN ERROR MESSAGE WHEN UPDATING JAVA. I AM UNABLE TO LOAD OR UNINSTALL JAVA.
I currently have Java 6 Update 13
__________________________________________________ ____
JAVA SETUP
ERROR 1723. THERE IS A PROBLEM WITH THIS WINDOWS
INSTALLER PACKAGE. A DLL REQUIRED FOR THIS INSTALL TO
COMPLETE COULD NOT BE RUN. CONTACT YOUR SUPPORT
PERSONNEL OR PACKAGE VENDOR.
__________________________________________________ _____
Any help would be appreciated.
Reports: · Posted 5 days ago # Report · Top
XXXX
Member
Posts: 357 This post has been reported.
Try to remove Java using Windows Cleanup utility.
After it is removed restart your computer and then try to install the latest version Java. If this too fails then the next option will be to reinstall Windows Installer.
091209
I spent about 6 hours with Windows Vista support. I tried using the recommended fix, it didn't work, and the multiple Windows technicians they tried to do the same thing. No Joy.
Basically it is a corrupted Java file update. I am unable to remove the file, or update to a newer version. I was advised to re install the Java 6 Update 12 or 13, and then update to newest Java. Easier said than done. I can't find an older version to Java, and Java support is non existent.
If someone has a link to an older Java version, or advice I would appreciate it.
Thanks,
Jason
Accept This Answer · Reports: · Posted 4 weeks ago # Report · Top
XXXX
Moderator
Posts: 6234 This post has been reported.
Old versions on the right,
Download Java Runtime Environment 1.6.0.16 - FileHippo.com
Accept This Answer · Reports: · Posted 4 weeks ago # Report · Top BosunBrong
Member
Posts: 5 This post has been reported.
Thanks for the links.
I downloaded Java 6 Updates 11, 12 and 13. I'm still unable to remove the corrupted Java 6 Update 13.
I'm unable to load 14,15 or 16.
I get Error 1723 just as before.
Accept This Answer · Reports: · Posted 4 weeks ago # Report · Top
XXXX
Moderator
Posts: 6234 This post has been reported.
I would re-install Java 6.13, then un-install it with Revo (option 4)
Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems
Accept This Answer · Reports: · Posted 4 weeks ago # Report · Top BosunBrong
Member
Posts: 5 This post has been reported.
That is a very cool link, however the corrupted version of Jave 6 Update 13 does not appear. It still appears in control panel, but I'm not able to remove it from that location either. I'm having the same issue.
Accept This Answer · Reports: · Posted 3 weeks ago # Report · Top
XXXX
Moderator
Posts: 6234 This post has been reported.
See if this will get rid of it,
RaProducts - Products
If not, it will have to be manually deleted.
Accept This Answer · Reports: · Posted 3 weeks ago # Report · Top BosunBrong
Member
Posts: 5 This post has been reported.
No joy with raproducts.
How do I manually delete? When I go to control panel, and try to delete java file it's as if the file doesn't exist. I highlight, but don't get an option to uninstall.
Thanks,
Jason
Linear Mode
