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Can't connect to the internet - major problems

Windows Vista Home Premium






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Old 05-07-2009
 

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Can't connect to the internet - major problems
I am running Windows Vista Home Premium [COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif][COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif]32 [/font][COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif]bit[/font][/color][/font][/color][/color]. I am not connected to a router or [COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif][COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif]wireless[/font][/font][/color][/color]. I have cable from wall, to cable modem, to [COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif][COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif]computer[/font][/font][/color][/color]. Everything worked fine yesterday, today I can't connect to the [COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif][COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif]internet[/font][/font][/color][/color]. I spoke with tech support from my ISP (cox communications). We tried everything. The last guy I spoke to suggested that I read article 928233 as this is a known issue with Vista. I don't know if this will help me or not. The [COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif][COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif]IP [/font][COLOR=blue! important][FONT=verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif]address[/font][/color][/font][/color][/color] I get shows a 169 number, which they told me was no good. My firewall is off and it won't let me turn it back on. I can't run other troubleshooting helps as it won't let me do that either. I need some serious help and I can't afford to pay someone to fix it. Please help!!!!
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