Hi rubies77,
try the following.
1. Make a folder on your desktop called temp. This is where we will save some files.
2. Go to
Download details: System Update Readiness Tool for Windows Vista (KB947821) [August 2008] and click on the Download button
3. When asked to save the file select the folder temp you just made on the desktop.
4. When the file is downloaded open up the folder temp on your desktop.
5. Double Click on the downloaded file called Windows6.0-KB947821-v4-x86.msu
6. When it has finished reboot your PC.
7. When the PC starts back up go to
Download details: Windows Vista Service Pack 1 Five Language Standalone (KB936330) and click on the download button.
8. Save the file again in the temp folder on the desktop.
9. This file may take some time to download as it is very big.
10. When the file is downloaded open up the folder temp on your desktop.
11. Right Click on the downloaded file called Windows6.0-KB936330-X86-wave0.exe and select Run As Administrator from the menu.
hope this help
regards
Steve