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Error Code 31

Windows Vista Home Premium






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  #1 (permalink)  
Old 07-30-2008
 

Join Date: Jul 2008
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aakshayb is on a distinguished road
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Error Code 31
Hey people
I am having a similar problem
I am working on a windows Vista home premium laptop from hp DV 2000 (2519).
I usually work on my laptop without the battery and hence it was running on ac power. Well it so happened that I was working on my LAN properties(I was changing the IP to enter another network) when there was a power failure. Naturally my laptop got switched off while the system was registering the new IP.
When as the backup came by, I switched my laptop on again, however this time the network drivers didn't come up. So when I checked in 'Manage network connections', it did not show any connection(Local Area Network , Wireless Network). I checked the network drivers in system properties and it said "Windows cannot load the drivers required for this device (Code 31)" All my physical and virtual network devices were showing the same exclamation mark.
I tried Recovery Manager to reinstall the network card driver but it didn't solve the problem, Then I tried to manually remove(uninstall) the driver using system properties but it didnt work either and the driver couldn't be removed.Someone suggested me to update the driver but the other driver also couldn't be loaded due to the same error.

I am sure my LAN card is all perfect as everything was alright before the power failure .Besides my live linux can use the same card to access the net. I am using the Generic Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller , file version : 9.16.2.3

Please help !!!
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  #2 (permalink)  
Old 07-30-2008
 

Join Date: Jul 2008
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G'Day : I have a HP Pavilion which if it doesn't shut down correctly it will start up oddly, try this and see how you go :
Shut down >> remove power lead and battery >> hold start button down for about 1 minute, (discharge capacitors), connect powerlead, But not battery , and restart, if all is ok replace battery.
Blessings Miykle
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