06-19-2008
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Join Date: Jun 2008
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Error 80240016 in Windows Update
I am running Windows Vista Home Premium on Dell XPS 420 with 4gigs RAM quad core processor. I have Norton 360 installed.When I try to run Windows Update, I get error 80240016.
I have read through other posts. I tried sfc /scannow without success.
I went into the event viewer:Windows log:Application and I find multiple entries of:
error CAPI2 11. I went to Microsoft Technet who tell me that this is "Failed extract of third-party root list from auto update cab at: %1> with error: %2.
It suggests resolve:
Check permissions on temp dir:
It tells me to ensure that the user account logged on to the computer has full control permission.
I did this.
Verify
Tells me to log onto a Web site that requires Automatic Root Certificate Update components.
If the certificate is downloaded successflly, Event ID 1 in Microsoft Windows- CAPI2 event source will be written into event log.
Did all this and still get error CAPI2 11.
Any suggestins as to what I do now?
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