Join Date: Apr 2014
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Vista recovery urgent help needed
you are my last hope to solve my problem.
I have a Fujitsu Siemens Esprimo Mobile V6515 laptop.
I have Windows Vista Home Basic SP1 OS running.
Lately some strange messages started appearing on the screen ( unauthorized change was made to windows , also MS Office is trying to reinstall on every start up - by the way all office programs are running just fine.
I checked for viruses with Kaspersky anti virus but everything is clean.
So I decided to format the HD and install a clean copy of Windows from the original cd provided with the laptop.
Then I discovered that I can not access the control panel. After that i was not able to boot the computer in Safe mode ( this was solved later )
After that I discovered that the dvd rom is not reading any DVD and also the recovery disc that I have. It only reads music cd and some data cd but not the recovery cd.
I checked the device manager and there are no any problems with the dvd device but it is market as CD Rom. The device driver is up to date.
I also tried to boot the laptop from the dvd/cd rom but it spins for quite a while and then stops and boots from the HD.
I am really frustrated. All I want is to get the HD formated and a clean copy of windows.
I would appreciate your help.