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Problem with Vita Home basic 32 bit Service packs, etc

Windows Vista Home Basic






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Old 03-20-2011
 

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Problem with Vita Home basic 32 bit Service packs, etc
Hi Everyone;

I am trying to help my employer fix a nagging problem with her Vista Basic OS.

(1). When she is on Mozilla Firefox and Facebook, after a few minutes, a white screen appears and the computer freezes.

(2). I read a article to check to see if the user has a service pack installed.
NO SERVICE PACKS came with this OS.
thus, I was able to install SP1, but having trouble downloading SP2.

(3). Also, when trying to find if she has Automatic Updates, to our surprise, under
"control Panel" there is no icon, link, etc for this.

Would appreciate any help on these two issues.
THANK YOU !
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