Issue - System believes I have two Networks

[c_jones64]

Good morning all.

Not only am I new to Vista, I'm also new to this Forum. Thank you for allowing me to join.

As mentioned, I'm new to Vista so please treat me as a complete novice!

I recently purcheased a new PC which therefore came with Vista Home already loaded. The first couple of weeks the System kept telling me that a new Network had been detected and it wanted me to name it; having named it the system then finished the login process. After a couple of weeks this stopped.

On the weekend, the System failed to conect to the Internet. Using the Windows help facility it seems I now have 2 Networks detected; my Network and another 'unkown' Network. Following the Windows guidance to disable this 'unkown' Network, it actually disables both Networks! I tried everything Windows suggested but I either had no Network or 2 Networks. It seems this second Network is ghost like as I can't get rid of it unless I get rid of My Network. It then suggested updating my Broadband Software connection driver (which is Sky Broadband); I inserted the disk but being a novice couldn't find the driver in the folders easily and so I gave up! However, when I booted up agian this issue had been resolved as I only had one Network again!

The following day when I booted up the problem was back!

Can anyone please explain this problem to me? Is there anything I can do to rectify it?

Thank you.

C Jones.

[c_jones64]

Apologies, thought I had the Home Basic OS! I have also added a few more details.

Regards.

[Steve]

Hi C Jones,

can you try the following for me.

Open the Command Prompt from type "ipconfig /all >c:\ipall.txt" (without the quotes)

If you then open Explorer and go the C: you should see a file called ipall.txt

Can you open this file and select all the text. In the Edit menu you should find Copy. Click on this and then in a new post Right Click your mouse and select Paste.

This will show me a bit of info on your network/s

regards

Steve

[c_jones64]

Hi, thanks for responding.

I tried to follow your guidance, openning the run command and typing in ipconfig /all >c:\ipall.txt but the window opened too quickly for me to see what it was doing and then disappeared and the file ipall.txt is nowhere to be found.

I have got a way around this issue at present but I would like to resolve it. I have also taken some screen dumps of the Network and Sharing Center and have them in a word document which I converted to a Web page and have attached. When I switch on the Broadband two Networks appear, one called Network (Private network) and the other called Unidentified Network (Public network) which means I can't get out onto the Net. Diasabling one disables both. However if I then enable Local Area Connection it only opens up the one Network called Network (Private network).

If there's something I'm doing incorrectly to create the text file I apologise. Please let me know if there's another way I can get at that information for you.

Many thanks.

[Steve]

Hi c_jones64,

we need to open the command prompt a certain way, try this,

In the "Start Search" box type CMD

Do not hit ENTER.

Instead hit CTRL+SHIFT+ENTER

Then type ipconfig /all >c:\ipall.txt

This should do it,

regards

Steve

[c_jones64]

Thank you.

Here it is;


Windows IP Configuration

Host Name . . . . . . . . . . . . : Personal-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1D-92-44-7E-A8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::85da:6515:757:b62e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 12 February 2008 22:55:50
Lease Expires . . . . . . . . . . : 13 February 2008 22:55:50
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 218111378
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.2%16(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e66:24e6:3b23:3f57:fffd(Preferred)
Link-local IPv6 Address . . . . . : fe80::24e6:3b23:3f57:fffd%9(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

[c_jones64]

Windows IP Configuration

Host Name . . . . . . . . . . . . : Personal-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1D-92-44-7E-A8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

[c_jones64]

Windows IP Configuration

Host Name . . . . . . . . . . . . : Personal-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1D-92-44-7E-A8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::85da:6515:757:b62e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 13 February 2008 06:56:35
Lease Expires . . . . . . . . . . : 14 February 2008 06:56:37
Default Gateway . . . . . . . . . : 0.0.0.0
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 218111378
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.2%13(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes



Hope all this makes sense!

[Steve]

Hi c_jones64,

it sure does make sense

We will turn off IPv6 and this problem should go away.

It looks like you 1 network using IPv4 and one for IPv6.

See Vistaheads Tip#4 - How to Turn Off IPv6 in Windows Vista

Let us know how you get on,

regards

Steve

[c_jones64]

I will try this out later tonight Steve, many thanks.

Seems I have a lot to read and learn as a novice - I must have set this up accidently at some point.

I will get back to you.

Regards.