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Vista operating system recognized as XP operating system

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Old 10-16-2010
 

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Vista operating system recognized as XP operating system
I attempted to do an on-line scan from Windows Live One Care for my Vista operating system & a window popped up saying that it was unable to scan because I needed to use the scan for Windows XP. I have received the same message when I attempted to download a program for my IE8 also telling me that it appeared I only had IE6 on my PC.
I would appreciate any help in this matter as to why this is happening & how I can correct this problem.
Thanx for all your help,
Joyce
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  #2 (permalink)  
Old 10-16-2010
 

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Re: Vista operating system recognized as XP operating system
Quote:
Originally Posted by JoyAL View Post
I attempted to do an on-line scan from Windows Live One Care for my Vista operating system & I received a window which stated that it was unable to scan because I needed to use the scan for Windows XP. I have received the same message when I attempted to download a program for my IE8 also telling me that it appeared I only had IE6 on my PC. I purchased the laptop w/ Windows Vista included. I have never done a system recovery but I have done a couple of restores since I purchased this laptop.
I would appreciate any help in this matter as to why this is happening & how I can correct this problem.
Thanx for all your help,
Joyce
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