system32 dll virus

[roseq]

Help! I have a sytem32 dll virus. I have ran hijackthis,pcdocprov5,and regcure,none help. I have even tried to get my avg8.5 to start up at boot up,couldn't get it to. Nothing seems to work. By the time avg runs the virus is hidden. I think if I could catch it at boot up, I may be able to get it, but can't seem to get avg to attach to bootup. This virus is not really messing with the computer , yet. But it is really driving me batty! It appears when a program is starting up, whichever program\bad image dll. then gives me a message of c;\windows\system32\cmpbk3232 not running properly, please use disk to reenter missing files. This does not work. Any help at all would be greatly appreciated!

[karnyks22]

roseq
Try running avg in "safe mode". I would recommend another good program but you have too many running now.

[roseq]

Thanks, I'll try that. I have a tech team from pcdocpro, working with me now, but we don't seem to be getting anywhere. So, any advise is greatly appreciated!Thank you, Rose

[karnyks22]

roseq
Also run this program "windows malicious software removal tool" It's already on your computer.
Go to start and in the searchbox type "mrt" without the quotes.
Click on it and give that a run.

[raindave]

Hi roseq,
When I encountered a virus with my laptop before a friend of mine referred me to supportrix its a 24/ 7th tech support service that handles all computer problems. They were able to fix the problem in no time. try checking them out at www. supportrix. com or call 1-866-437-6418. Btw im also using a Vista Home premium OS.