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> Copied the post by T2 below - give it a try.
>
> "T2" wrote:
> >
> > > Thanks for the link to support - after a few tries the following worked:
> > >
> > > 1. Click on Start and in the Search box type in regedit.
> > >
> > > 2. A new program will be listed in the same window. Now right click the
> > > regedit program and then select the option run as administrator.
> > >
> > > 3. Now go into HKLM\COMPONENTS and check if these three values exist under
> > > the COMPONENTS key:
> > >
> > > PendingXmldentifier
> > > NextQueueEntryIndex
> > > AdvancedInstallersNeedResolving
> > >
> > > 5. Providing they do exist, then delete the three above values.
> > >
> > > 6. Restart the computer, and Windows Update should now be working fine.
> > >
> > > T2
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