Originally Posted by amydaveg
I tried calling the ISP many times and they got to the point that I should just switch to cablevision or another company so i can use a different router.
When Click on the task tray, and right click the X, it says windows did not find any problems with your internet connection.
The Actiontec support blamed microsoft.
if your laptop is wireless and has a jack on it that is the same as the one you hardwire the network to then it has 2 network adapters. it's typical to have 2 network adapters in a laptop.
if your other computer is a desktop well, you would have a little antenna in the back. (like a cordless phone). if it doesn't, and it just has one plug for a network cable, then you have one network adapter.
there is a way to look into the device manager in the control panel to see if you have more than one. but for simple sakes, I skiped that. (or if you want us too, just say so someone will be more than happy to show you how)
I like how verizon puts the blame on microsoft because they don't know how to resolve your problem
I don't have any experience with your setup. I assume you have a modem, and then a wireless router.
which you have one hard wired to the router and the laptop uses a wireless signal. are you experiencing this problem with both computers?
My internet connection for a while was doing just that. it was a problem on the ISP's end. they admitted it to me. but knew about it and was working on the system.
I honestly suspect you are having the same problem just verizon isn't saying or don't know of the problem.