White screen (not white window)

[xNarrowSoulx]

I'm getting a full white screen two or three times a day, it flickers a little when prodded with ctrl-alt-del or esc (sometimes, could be coincidence), and won't respond to pressing the power button, the power button must be held for 15 seconds, indicating that it's fully brain dead. I talked to Dell about this, and the guy said it was "Vista Recovery Mode" or some crap. He said it was recovering from an unexpected shutdown... The first time. The story changed, I don't remember how many times.

So, I was advised to start shutting my computer off. Um... And how this has to do with the computer deciding to shoot itself in the head periodically, I don't know. I listened, and started doing it, and it did nothing.

Any help?

[Steve]

Hi xNarrowSoulx,

the next time you go into Vista can you go to the Event Viewer and post any errors that show up in here.

This will give us some clues to go on.

regards

Steve

[xNarrowSoulx]

I have tons of critical DriverFrameworks-UserMode crashes. This makes me even more mad at Dell, as I found this in about a minute and a half, and some Dell guy poked around in my computer while finding absolutely nothing after 45 minutes. He was scrolling through a 2-inch window before I hijacked it and readjusted things so he could read something. "Oh. Thank you, sir.".

Now, I have no idea what the driver failure is. I managed to get my computer working just now, after rebooting it about 20-30 times over the course of an hour or so after it had been sitting, off, all day.

Anyhow, the details read:

+ System

- Provider

[ Name] Microsoft-Windows-DriverFrameworks-UserMode
[ Guid] {2e35aaeb-857f-4beb-a418-2e6c0e54d988}

EventID 10110

Version 1

Level 1

Task 64

Opcode 0

Keywords 0x2000000000000000

- TimeCreated

[ SystemTime] 2008-01-07T22:58:18.107Z

EventRecordID 24788

Correlation

- Execution

[ ProcessID] 1020
[ ThreadID] 1328

Channel System

Computer henry-PC

- Security

[ UserID] S-1-5-18


- UserData

- UMDFHostProblem

[ lifetime] {E1434C8E-2DAA-4F16-9F1B-1C3759E1B549}
- Problem

[ code] 8
[ detectedBy] 2

ExitCode 0

- Operation

[ code] 259
Message 0

Status 4294967295

[Steve]

Hi xNarrowSoulx,

It looks like you may have to do a repair of Vista... see John Barnett's Windows Vista Support: Repair A Vista Installation Using The Upgrade Option Of The Vista DVD for more info on how to do this.

Your error is very unusual indeed and the repair may fix it,

regards

Steve