Help please!!!!!

[rider926]

I have a Sony Viao with Vista Home on it. A friend said hat Vista was the reason why some of my programs would not work. He said there was a way to tell Vista that, with changing administration rights, it was now XP. After he did that, the programs for my business worked great.

Once we got home, we foun that our LAN will not reconnect after closing the top as it did before. And, any updates give us an error saying hat they are for Windows Vista. That they cannot be installed.

The problem is, our friend encountered a rare blood disorder and passed away right after we started having problems. How do we change it back or make it right?

[Steve]

Hi rider926,

welcome aboard...

I am very sorry to hear about your friend.

Firstly I think that the programs may have been set to XP Compatibility mode



Can you give me more exact error messages from the Updates that are failing. Are these updates from Microsoft or from the Software maker?

regards

Steve

[rider926]

Hi Steve

Thank you for the group first of all. And your concern secondly.

The message I am getting is as follows:
from Sony
Sony Processor Patch
Filename: SOAOTH-A0000000-US.EXE
Version: 1.0
Last Modified 12/20/2007

After following all of the prompts, I end up with the following message:
This update can only run on Microsoft Windows Vista

I made a mistake, I am running Vista Home Premium (sorry).

Thanks for your help!
Rider926
(Mike)

[Steve]

Hi Mike,

the update needs you be an administrator to run.

Try this, right click on SOAOTH-A0000000-US.EXE and select the Run As Administrator option and then see how it goes.

regards

Steve

[rider926]

Wow - thanks Steve. that worked.

Now, why do you think the LAN won't reconnect when we close the top? If we turn the switch off, then close it, then ropen it...wait about 3 minutes and turn the wireless back on - it's fine. But if someone forgets, we have to fully shutdown and reboot, wait until everything completely opens, then turn it on.

Any suggestions?

Thank you again!

[Steve]

Hi Mike,

glad that worked.

What sort of LAN are you using? Wireless or wired?

regards

Steve

[rider926]

2.4 Ghz wireless

Everything worked fine before Ray changed it to thinking it was XP. How do I change it back to thinking it's Vista?

Thank you so much for your time and help!
Rider926

[Steve]

Hi Mike,

can you try this... The default gateway setting is lost when you wake a Windows Vista-based computer from sleep

download the x86 version and see if it fixes the problem.

If this doesnt work there are other things we can try.

regards

Steve

[rider926]

Hi Steve

That didn't seem to work. Sorry.

When I go to "Diagnose" on the wireless LAN icon - it tells me
The network adapter "Wireless Network Connection" is not connected

Then below that it says
--> Wait for the connection attempt to complete

And it just sits there.....

Rider926

[Steve]

Hi Mike,

it could be that the power to the wireless adapter is being turned off.

Try this..

Get properties on your network connection and click on Configure...
Then click on the Power Management tab. Uncheck "Allow this computer
to turn of this device to save power". Click Ok.

See how this goes,

regards

Steve