Microsoft Windows Vista Community Forums - Vistaheads
Recommended Download



Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Driver Scanner

DRM Error Code C00D11E2

Software Problems






Speedup My PC
Reply
  #1 (permalink)  
Old 08-17-2009
 

Join Date: Aug 2009
Posts: 2
aquiintac is on a distinguished road
Thanks: 0
Thanked 0 Times in 0 Posts
DRM Error Code C00D11E2
hi, our website is a video content that is protected with DRM. we have a subscriber that is having a problem in downloading the license. our subscriber is an old one. recently she updated her operating system to vista. and she was able to download the license. but when her license expired and subscribe again, she wasn't able to download the license. at first when she is playing a drm protected video, she gets a garbled notification window. so we instructed her to delete the drm by following these steps:
1. Go into tools on explorer and click on show hidden files and also uncheck Hide protected operating system files.
2. click start and type regedit
3. under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\DRM click Data Path, Check the folder location of the DRM on the most right portion of the window.
4. Go to the location of the specified path and delete the DRM folder.
5. Go to this site and click on upgrade Security component upgrade
6. Try to play the test video

Our test video is drm protected. When the subsriber went to the site, the upgrade is greyish. and when she tried to play the test video an error occured when wmp was trying to play the video. The error says: "A windows media digital rights management (DRM) component encountered a problem. If you are trying to use a file that you obtained from an online store, try going to the online and getting the appropriate usage rights." When web help is clicked the error Code is C00D11E2. in the web help, the suggestion is to reset the drm, but we can't reset the drm since we already deleted the drm folder. How can we solve this problem? thank you so much.
Reply With Quote
Sponsored Links
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
error code 8007073 window update encountered an unknown error dirtfarmer microsoft.public.windowsupdate 5 04-30-2009 01:27
Windows Update Error Code 80070422 and Error code 1058 CloudJames microsoft.public.windowsupdate 4 01-10-2009 07:14
Re: error code [Error number: 0x80072EEF] in MS/Windows updates cpdouglas microsoft.public.windowsupdate 1 11-17-2008 15:35
error code 0xc004c015 the activation server experienced an error =?Utf-8?B?em9tYml4?= microsoft.public.windows.vista.installation setup 8 02-17-2007 04:01




All times are GMT +1. The time now is 07:56.




Driver Scanner - Free Scan Now

Vistaheads.com is part of the Heads Network. See also XPHeads.com , Win7Heads.com and Win8Heads.com.


Design by Vjacheslav Trushkin for phpBBStyles.com.
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 RC 2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120