Microsoft Windows Vista Community Forums - Vistaheads
Recommended Download

Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Driver Scanner

HELP! Am I suffering from the "Black Screen of Death"?

Software Problems

Speedup My PC
  #1 (permalink)  
Old 01-03-2009

Join Date: Jan 2009
Posts: 1
LittlestBlonde is on a distinguished road
Thanks: 0
Thanked 0 Times in 0 Posts
HELP! Am I suffering from the "Black Screen of Death"?
Hello all.

I'm taking a deep breath now as I prepare to write out my elaborate dilemma here in the hopes that I'll get a response from a kind Vista-savvy user hangin' around. : )

Before I begin, let me say that I have not yet contacted Windows support. I like to avoid calling whenever possible, but if that's what it takes to fix my be it.

All my troubles started early this afternoon. The laptop I own is a Dell Studio 17 and is still under warranty (it's just about four months old). It started to lag a bit today, so I just gave it a reboot. For some reason though, as soon as it finished booting up and got past the "Welcome" screen- it went completely black!

At that point, all I could see on my screen was my cursor. I had tried bringing up Task Manager, but to no avail. Rebooted a few times...still the same problem.

Now, my boyfriend, who is much more computer-savvy than I, suggested that I boot up in Safe Mode and try a "System Restore"- so I did and picked an earlier date this month. I rebooted after the restoration was complete, and I STILL got the black screen!

Trying something different, I booted up in Safe Mode again, but this time I brought up Command Prompt and typed "msconfig" to get to System Configuration. From there, I deselected "load system services" and "load startup items" under Selective Startup and gave 'er another reboot.

Well... I got excited this time because...HOORAY! It got past the black screen! It loaded up most of my desktop, though I could get no internet connection and it still had the "Windows '95" coloration as it does in Safe Mode. My boyfriend instructed me to go back to System Config to re-check "Normal Startup" from what I had changed earlier. I rebooted the laptop yet AGAIN...and I was so pleased! It seemed as though the problem was fixed! My desktop loaded up with it's regular Vista toolbar (though the Media toolbar that's usually at the top of the screen did not come up.) BUUUT...

My cursor does NOT work! I can move it, but it's so unresponsive that it's almost as if I'm clicking on a screenshot of my desktop rather than the actual thing. I've tried time and time again to bring up Task Manager or bring up ANYthing at all... but it just doesn't work! I'm typing this as I've got the laptop in Safe Mode.

PLEASE, somebody help! I really don't like the idea of having to replace my laptop after only four months.

Thanks in advance!
Reply With Quote
Sponsored Links

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
PC boots to black screen. How to reinstall Vista ("upgrade", not "clean" install) Marvin Hlavac setup 8 11-16-2008 02:23
Vista not wotking with "My Computer" or "Control Panel", "Screen Saver" Platebanger 6 02-05-2008 15:54
The "Blue Screen Of Death". WinVistaClub WinVistaClub Blog 0 12-09-2007 19:00
Leopard Upgraders Getting "Blue Screen of Death" Steve General Technology News 0 10-27-2007 21:30
Vista Pirates To Get "Black Screen of Darkness" Steve General Technology News 0 09-11-2007 19:10

All times are GMT +1. The time now is 19:10.

Driver Scanner - Free Scan Now is part of the Heads Network. See also , and

Design by Vjacheslav Trushkin for
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 RC 2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120