In the near future, there's only one way to go for SMBs when it comes to purchasing business software -- and that's out of house. Whether it's full-on SaaS (software as a service), where users access all facets of the application through a browser, or a hosted product (including hosted Exchange, where only the server component is off-site and users employ a standard desktop client such as Outlook), either model is simply too cost-effective for SMBs to ignore.
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