HP Printer jobs hand in queue & will not finish printing

[Ritamarie]

I have an HP Officejet 6310 All-In-One printer. I purchased it with my HP Pavillion Media Center PC m8100e, a little over 1 year ago.

I have had nothing but problems with it from day one. Mostly this. The printer doesn't finish printing the document, and hangs in the queue. When I click on the name of my printer in the printer tab, and view the document in the queue, there is an 'error - printing' message.

I have restarted the job, but the same thing happens. I have uninstalled and reinstalled the printer many, many times, but nothing helps. The printer will print a few jobs and then the same problem comes up.

I have contacted HP tech support, but their suggestions have not helped the problem. It helps for a job or two and then repeats the problem.

Also the installation CD that came with the printer is incompatible with Vista. HP tech has guided me to a driver and software download on their site.

If anyone has any solutions to this problem or any suggestions, I would greatly appreciate it.

Thank you ~Rita

[ramseyedison]

I got also and experienced from that kind of problem sinced im using an HP printer to and the problem that the printing wasn't able to finished and it leeps on hang because i just always press the printing button and everything stuck.
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