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  #1 (permalink)  
Old 07-02-2010
Dennis
 

Posts: n/a
Missing drivers
I am, according to NORTON, missing two (2) drivers (Windows XP Pro, Office
2007):

CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32

CLSID\{182EC0BE-5110-49C8-A062-BEB1D02A220B}\InprocServer32

Is there a location on the net where I can gather and install these (I've
attempted MS - no help there).


--
TAGDENNIS
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  #2 (permalink)  
Old 07-02-2010
Shenan Stanley
 

Posts: n/a
Re: Missing drivers
Dennis wrote:
> I am, according to NORTON, missing two (2) drivers (Windows XP Pro,
> Office 2007):
>
> CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32
>
> CLSID\{182EC0BE-5110-49C8-A062-BEB1D02A220B}\InprocServer32
>
> Is there a location on the net where I can gather and install these
> (I've attempted MS - no help there).


What does Device Manager tell you?
What about your system manufacturer (each hardware device has a manufacturer
that made that device and they support it - not Microsoft, the *nix
community, Apple, etc)?

Did you recently install the system cleanly? Upgrade?

Just visit the hardware manufacturer's support web page(s) for each device -
or if it is a tier 3 like HP, Dell, Packard Bell, Lenovo, etc - visit their
site and the page for your particular model and get all the drivers and
download them. Microsoft is not your support for hardware drivers.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #3 (permalink)  
Old 07-02-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Missing drivers
And how does this pertain to Windows Update functionality? What did Norton
Support have to say about this?

> (I've attempted MS - no help there)


Maybe because Flash Player and Acrobat are Adobe, not MS, applications?

> CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32


Troubleshoot Flash Player installation for Windows
http://kb2.adobe.com/cps/191/tn_19166.html

Troubleshooting Player stability and performance
http://blogs.adobe.com/jd/2010/02/tr...r_stabili.html

Flash Player Support Forum
http://forums.adobe.com/community/we...s/flash_player

> CLSID\{182EC0BE-5110-49C8-A062-BEB1D02A220B}\InprocServer32


Troubleshoot Adobe Reader installation for Windows
http://kb2.adobe.com/cps/403/kb403923.html

Adobe Reader Support Forum
http://forums.adobe.com/community/ad...s/adobe_reader



Dennis wrote:
> I am, according to NORTON, missing two (2) drivers (Windows XP Pro, Office
> 2007):
>
> CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32
>
> CLSID\{182EC0BE-5110-49C8-A062-BEB1D02A220B}\InprocServer32
>
> Is there a location on the net where I can gather and install these (I've
> attempted MS - no help there).


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