> I'm with Reanne - I've got the above error code when trying to
> download an update. Can somebody help please but it needs to be in
> easy to understand English, not too much tech talk please.
Who is "Reanne"? You may not realize you started your own conversation
thread and others may access this conversation differently than however you
are accessing things to get to this message/post this message. I did a
quick search in this newsgroup and found no recent original post by
"Reanne".- so your comment doesn't help explain your problem much.
All we know right now is the error you get when 'trying to download an
update'. If we take that at face value - you could just be downloading and
saving the update to some folder on your computer for later installation and
the download itself is giving you that error... Or you may be misuing the
term/expanding it beyond its meaning and downloading/installing the update.
There error code you gave (looking it up with Google) seems to refer to:
"The application requested data from a web site, but the response was not
valid. For details, use Event Viewer to view the Application
What we don't know is what Operating System you are running, what service
pack level (if any) that Operating System is updated to, if it is 32-bit or
64-bit, what specific update you are trying to 'download', what (if
anything) you have tried in order to attempt to repair the issue, what
antivirus software you are using (be very specific - maker/version), etc.
If you could provide some/all of that information (I'll explain how) -
perhaps someone can assist.
Start button --> RUN --> type in:
(No "RUN", press the WindowsKey+R at the same time.)
--> Click OK.
That will give you (picture at top) the full name of the operating system.
That will give you (in the test) the Service Pack you have installed.
How to determine whether a computer is running a 32-bit version or 64-bit
version of the Windows operating system
Some people (those with 32-bit versions of Windows XP or Windows Vista
anyway) have said that this fixes it:
How To Ask Questions The Smart Way