Re: Issues with KB979909, 982168 & 982524
"Barry" <Barry@discussions.microsoft.com> wrote in message
> Many thanks for your replies Robert and Harry.
> Robert; I am indeed still using trusty old XP. As for who Rusty is, I'm
> entirely sure but he had offered the suggestion to another post about
> as the dll quoted is apparently needed by the installer. I have run
> again without the /s and confrmed that registration was successful.
Is that all he recommended? ; )
> I should have stated in my original post that I had manually downloaded
> 3 installation files and run them myself, seemingly with little impact.
> Having run one of them again tonight and checking the log file it seems to
> have worked correctly - "Final Result: Installation completed
> yet a check on Windows Update still shows it as being high priority update
> requiring installation.
That would mean nothing if a reboot was required and you avoided rebooting.
Also, I think you should try to refine your symptom description at least in
terms of the modules which are being changed. That is relatively easy to
do, e.g. using the update's install log, the Application Event log (via the
Event Viewer) and the ReportingEvents.log as well as an Explorer Find
window and right-click Properties to check what the logs are saying.
> Looks like I may have to contact MS direct and see if they can offer any
Ok but don't be surprised if you get some pretty heavy handed suggestions
that way. For example, the one time I tried getting help from them my
problem was that the WU Catalog kept telling me that I had to be an
Administrator. My account does have admin authority; however my
Administrator account has no password (which I suspect in retrospect is
something I should have tried changing to work around my symptom.) Anyway
after the usual fixes didn't help a Windows Repair was suggested. I was
too unaware of how badly that could go wrong without the right CD to go with
it and ended up having to reinstall Windows. Result: my case was declared
resolved! My analogy of the experience: I went to them asking for help
about a stuck door--actually I requested information to help me diagnose why
it was sticking; they got me to demolish and rebuild my house; giving me as
a consequence a door which did not stick (initially at any rate.)
Fortunately for them I did not receive a follow-up E-mail asking me to rate
the service! ; )
That was quite a few years ago. Perhaps things are better now?
> Thanks again.