bjwerti wrote:
I am getting the same error when trying to install newly released Windows 7 x64 updates released today (6/22/2010). There must be an error with these two updates since they both give the same error message: 1. Microsoft .NET Framework 3.5 SP1 for Windows 7 x64 2. Microsoft .NET Framework 4 Client Profile for Windows 7 x64 Has anyone found a fix or heard from Microsoft support?
Brian?Â* Can you ping me a
sbradcpa@pacbell.net so I can put you in touch with someone from the support team?
Hi Brian,
Â*
Â*Â*Â*Â* My name is Dat Bui adn I am from Microsoft Development support.Â* This forum post below you sent looks like it might not be resolved.Â* I would like to help resolve this issue, but need more information from you.Â* This issue maybe more widespread so I hope we can address it.Â* I need the following information below from a machine where you can reproduce the problem.Â*
Â*
My contact is listed below, if you have any questions, please don’t hesitate to call me or shoot me a email.
Â*
Even View logs: Use Event Viewer, save the recent (6/21 and later) logs under
'Application Logs \ Microsoft \ Windows \ Bits-client \ Operational’ and send them to us
Â*
This is how they can open Event Viewer:
Click the
Start button . In the
Search box, type
Event Viewer, and then, in the list of results, double-click
Event Viewer.
Other logs: Run the collect.exe tool from here:
http://www.microsoft.com/downloads/d...displaylang=en Â*and send us the
%TEMP%\vslogs.cab.
Thanks,
Dat Bui
Escalation Manager
Microsoft Developer Support
mail:
datbui@microsoft.com
Phone: (469) 775-8419
Hours: 8:00AM to 5:00 PM CST