• Which version of the Windows operating system am I running?
http://windows.microsoft.com/en-us/w...m-am-i-running
• Is my PC running the 32-bit or 64-bit version of Windows?
http://windows.microsoft.com/en-us/w...t-32-or-64-bit
Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
newsgroup. Please do so in your next reply.
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
taracc wrote:
> Since purchase of this computer Windows has never been able to check for
> updates, it gives "unknown error code" 80070490.
>
> All of my other products can update, is there any hope for me?