Why are you only now installing a security update from 2007?
The corresponding KB article mentions an issue with some printer drivers which
can cause a system crash, but nothing about failures to boot. If they were
common, it is likely that the problem would be documented.
In more general terms, when an update causes a system to fail the most common
causes are an already existing malware infection or faulty device drivers or
other third-party kernel-mode components (such as antivirus software).
Unfortunately there are too many possible combinations of hardware and software
out there for Microsoft to test updates on all of them.
(Once in a while the update really is at fault, of course, in which case
Microsoft usually withdraw the update until it can be corrected.)
On 2010-06-23 6:21 a.m., iamneo wrote:
> I noticed your searching and posting about this issue on the web... and
> finally came across your solution..
> Many thanks, as this stupid update took down my windows 2003 server... Not
> wanting to lose a whole week of clients data, I was so glad to see this
> I thank you... for saving my server...
> I only wish Microsoft would own up to issues like this one. How an update
> can take down systems is beyond me.
> Interesting is that this kb925902 update only killed one of my 2003 servers.
> Of course it had to kill the one that had the most important info...
> Thanks again....
> Neo... June 22, 2010
> "J Barker" wrote:
>>> So can you tell me where I can find the 'batch spuninst.txt' and if it gives
>>> me any info on how to remove the hofix again? - I have to say here I never
>>> uninstalled a hotfix by using the console, so I dunno how to do it. thanks,
>> You need to boot your PC from a Windows XP install CD (*not* a PC recovery
>> disk some vendors provide with them). When you start XP from the CD, one of
>> the options is to launch the Recovery Console.
>> After answering a few questions, you should end up with a C:\WINDOWS prompt,
>> or something similar.
>> At this prompt, type
>> cd $NtUninstallKB925902$\spuninst
>> Then type
>> batch spuninst.txt
>> All being well, a handful of files will be replaced with the original
>> versions (before the update was installed) and when you reboot your machine,
>> it shouldn't blue screen.
>> When the machine reboots, you should disable Automatic Updates temporarily.
>> Then go to Control Panel and remove the KB925902 patch from Add/Remove
>> Programs (make sure Show Updates is ticked at the top of this page).
>> You then need to go to the Microsoft web site and download the KB925902
>> patch without installing it.
>> Then, boot your PC into Safe Mode by pressing F8 when the boot process starts.
>> When it's booted into Safe Mode, run the KB925902 patch you downloaded
>> earlier and reboot again normally.
>> All being well, this should install the patch without trashing your machine.