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security update for excel 2003 unsuccessful (KB982311)

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 06-22-2010
cdog
 

Posts: n/a
security update for excel 2003 unsuccessful (KB982311)
Everytime I install this update, the computer will reboot but then I get
prompted to install again. I've registered wuaus2.dll w/ no luck.

Please help.
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  #2 (permalink)  
Old 06-22-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: security update for excel 2003 unsuccessful (KB982311)
Tip: Insert your Office CD into the appropriate drive bay before the next
installation attempt.

Tip: Access the following KB article via IE (32-bit) only, run the Fix It &
reboot before the next installation attempt:
http://support.microsoft.com/kb/886549 [ignore the title, error number,
etc.]

Tip: If no joy, see if you can download the "fullfile" version of the
update(s) via http://www.microsoft.com/downloads/ or
http://catalog.update.microsoft.com/ and then install it/them manually.

Tip: If still no joy & you're running Win7 or Vista, temporarily disable
(turn off) User Account Control (UAC) before the next installation attempt.

• Guided Help: Adjust User Account Control settings in Windows 7:
http://support.microsoft.com/kb/975787

• Turn User Account Control on or off (Vista)
http://windows.microsoft.com/en-US/w...trol-on-or-off

NB: Remember to turn UAC back on afterwards!

Windows Update support forum (Win7, Vista & WinXP):
http://social.answers.microsoft.com/...istawu/threads


cdog wrote:
> Everytime I install this update, the computer will reboot but then I get
> prompted to install again. I've registered wuaus2.dll w/ no luck.
>
> Please help.


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