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Error code 646

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 06-12-2010
Lizdee
 

Posts: n/a
Error code 646
I keep getting an error code 646 when trying to install these updates. HELP!!

Security Update for the 2007 Microsoft Office System (KB982312)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Word 2007 (KB982135)
Security Update for the 2007 Microsoft Office System (KB982331)

Installation date: ‎6/‎12/‎2010 9:44 AM
Installation status: Failed
Error details: Code 646
Update type: Important




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  #2 (permalink)  
Old 06-12-2010
Ǝиçεl
 

Posts: n/a
RE: Error code 646
Hello Lizdee,

I can only post what others have tried and had some success with -

Tony, posted what worked for him -

<snip>

tony,

just disconnect the network after downloading while the windows is
installing if didn’t work just restart the computer and don’t connect to the
internet, go back to the windows update and press install, because they will
be already downloaded, and it will work (vista SP2)

Jose
disconnecting from the 'net and rebooting worked. thanks!
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ff6441b6-6818-4e24-b2c6-581badbc038a>

<snip>

Another user posted what worked for him

<snip> close all office applications prior to the next install attempt.

insert your office 2007 into the appropriate drive-bay prior to the
next install attempt.

close all open applications (i.e., anything with an icon on the taskbar).

temporarily disable any third-party real-time system protections (e.g.,
anti-virus; anti-spyware; firewall) prior to the next install attempt.

reboot after an install attempt, whether prompted to do so or not.
-=-
<snip>


tip: if this is occurring in windows vista, disable user account control
(UAC), install the updates, reenable UAC.

MowGreen
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=a1730 1a2-91b2-4ef2-ad43-73aede17f784&mid=a17301a2-91b2-4ef2-ad43-73aede17f784>


<snip>

If the OS is Vista and the update in question KB982331, as posted
previously from a post by an MS Support Engineer in the
social.answers.update forum:
http://social.answers.microsoft.com/...9-068b00faef6b

1. Turn off UAC. Don't just lower down the restrictions - turn it off
completely.
2. Restart your computer for the change to take into effect.
3. Re-download Security Update for the 2007 Microsoft Office System
(KB982331) from the link below:

http://www.microsoft.com/downloads/details.aspx?familyid=7f89a734-cda4-4abb-9a10-f6dfe560e8d0&displaylang=en>

4. Install it.

MowGreen


<snip>

Here's 3 resolutions for Vista/Windows 7:
1) Temporarily disable User Account Control. Install the updates,
restart, reenable User Account Control.

2) Install the updates with the Office CD already inserted into the
CD/DVD drive.

3) Open Windows Update in the Control Panel. Click the 'View updates
history' link. Write down the KB number of the *failed* updates.

Next, go here: Microsoft Download Center
http://www.microsoft.com/downloads/Search.aspx?>

Download the updates by searching for the KB number, save said updates.
When you have them all, close Internet Explorer, and install them one at
a time.
NOTE: Be sure to download the updates intended for the architecture of
the system. x86 (32bit) versions for x86 (32bit) systems; x64 (64bit)
versions for x64 (64bit) systems.

4) When the update in question is a *Security update*, such as
MS10-031: Description of the security update for the 2007 Office system:
May 11, 2010
http://support.microsoft.com/kb/976321>
then MS offers *no-charge support* in getting the update installed or
troubleshooting compatibility issues:

" How to obtain help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4>

North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552>

For enterprise customers, support for security updates is available
through your usual support contacts. "

HTH !


MowGreen

<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=78aae 540-3d76-42a1-8bcf-ebd478ee1b2f&mid=78aae540-3d76-42a1-8bcf-ebd478ee1b2f>


<snip>


Please let us know what fixes the problem or if the pяoblem remains
-=-

Ǝиçεl

"Lizdee" wrote:

> I keep getting an error code 646 when trying to install these updates. HELP!!
>
> Security Update for the 2007 Microsoft Office System (KB982312)
> Security Update for Microsoft Office Excel 2007 (KB982308)
> Security Update for Microsoft Office InfoPath 2007 (KB979441)
> Security Update for Microsoft Office PowerPoint 2007 (KB982158)
> Security Update for Microsoft Office Word 2007 (KB982135)
> Security Update for the 2007 Microsoft Office System (KB982331)
>
> Installation date: ‎6/‎12/‎2010 9:44 AM
> Installation status: Failed
> Error details: Code 646
> Update type: Important
>
>
>
>

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  #3 (permalink)  
Old 06-12-2010
MowGreen
 

Posts: n/a
Re: Error code 646
Ǝиçεl wrote:
> Hello Lizdee,
>
> I can only post what others have tried and had some success with -


That's all there is on this error code ... so far, Ǝиçεl. If I stumble
over any others, I'll try to post it/them before I leave on "vacation".


MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked
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  #4 (permalink)  
Old 06-12-2010
racenagain66
 

Posts: n/a
RE: Error code 646


"Lizdee" wrote:

> I keep getting an error code 646 when trying to install these updates. HELP!!
>
> Security Update for the 2007 Microsoft Office System (KB982312)
> Security Update for Microsoft Office Excel 2007 (KB982308)
> Security Update for Microsoft Office InfoPath 2007 (KB979441)
> Security Update for Microsoft Office PowerPoint 2007 (KB982158)
> Security Update for Microsoft Office Word 2007 (KB982135)
> Security Update for the 2007 Microsoft Office System (KB982331)
>
> Installation date: ‎6/‎12/‎2010 9:44 AM
> Installation status: Failed
> Error details: Code 646
> Update type: Important
>
>
>
>

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  #5 (permalink)  
Old 06-13-2010
briwilmul
 

Posts: n/a
RE: Error code 646
Thanks guys!
I disconnected from the network while the updates were being installed and
the updates with error code 646 installed instantly. Thanks again!!

Brian.

"racenagain66" wrote:

>
>
> "Lizdee" wrote:
>
> > I keep getting an error code 646 when trying to install these updates. HELP!!
> >
> > Security Update for the 2007 Microsoft Office System (KB982312)
> > Security Update for Microsoft Office Excel 2007 (KB982308)
> > Security Update for Microsoft Office InfoPath 2007 (KB979441)
> > Security Update for Microsoft Office PowerPoint 2007 (KB982158)
> > Security Update for Microsoft Office Word 2007 (KB982135)
> > Security Update for the 2007 Microsoft Office System (KB982331)
> >
> > Installation date: ‎6/‎12/‎2010 9:44 AM
> > Installation status: Failed
> > Error details: Code 646
> > Update type: Important
> >
> >
> >
> >

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  #6 (permalink)  
Old 06-13-2010
Ǝиçεl
 

Posts: n/a
RE: Error code 646
Hi Brian,

Thanks for posting back.

That's always a nice gesture when we get back a post indicating if the
suggestions were helpful or not.

-=-



"briwilmul" wrote:

> Thanks guys!
> I disconnected from the network while the updates were being installed and
> the updates with error code 646 installed instantly. Thanks again!!
>
> Brian.
>
> "racenagain66" wrote:
>
> >
> >
> > "Lizdee" wrote:
> >
> > > I keep getting an error code 646 when trying to install these updates. HELP!!
> > >
> > > Security Update for the 2007 Microsoft Office System (KB982312)
> > > Security Update for Microsoft Office Excel 2007 (KB982308)
> > > Security Update for Microsoft Office InfoPath 2007 (KB979441)
> > > Security Update for Microsoft Office PowerPoint 2007 (KB982158)
> > > Security Update for Microsoft Office Word 2007 (KB982135)
> > > Security Update for the 2007 Microsoft Office System (KB982331)
> > >
> > > Installation date: ‎6/‎12/‎2010 9:44 AM
> > > Installation status: Failed
> > > Error details: Code 646
> > > Update type: Important
> > >
> > >
> > >
> > >

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  #7 (permalink)  
Old 06-14-2010
GWRider
 

Posts: n/a
RE: Error code 646
I disabled my network adaptor, proceeded with the updates (They'd already
been downloaded), and the installs finished without error.

"Lizdee" wrote:

> I keep getting an error code 646 when trying to install these updates. HELP!!
>
> Security Update for the 2007 Microsoft Office System (KB982312)
> Security Update for Microsoft Office Excel 2007 (KB982308)
> Security Update for Microsoft Office InfoPath 2007 (KB979441)
> Security Update for Microsoft Office PowerPoint 2007 (KB982158)
> Security Update for Microsoft Office Word 2007 (KB982135)
> Security Update for the 2007 Microsoft Office System (KB982331)
>
> Installation date: ‎6/‎12/‎2010 9:44 AM
> Installation status: Failed
> Error details: Code 646
> Update type: Important
>
>
>
>

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  #8 (permalink)  
Old 06-17-2010
damas7
 

Posts: n/a
RE: Error code 646
Solution for Windows 7 64 bits. OK, repair the Office 2007 (with CD or other
meaning), probably near the end of the reparation it will give you an error
telling that the Office could not acess to some key, the sign show what key,
copy the key, open START next type regedit and next HKEY_LOCAL_MACHINE and
make a serch to the key (last group of number) delete EXACTLY that key on the
table of the right.

Restart the PC and make the repair again it make the repair right until the
end, it ask you to restart again, restart and use the windows update. Et
voilá!


"Lizdee" wrote:

> I keep getting an error code 646 when trying to install these updates. HELP!!
>
> Security Update for the 2007 Microsoft Office System (KB982312)
> Security Update for Microsoft Office Excel 2007 (KB982308)
> Security Update for Microsoft Office InfoPath 2007 (KB979441)
> Security Update for Microsoft Office PowerPoint 2007 (KB982158)
> Security Update for Microsoft Office Word 2007 (KB982135)
> Security Update for the 2007 Microsoft Office System (KB982331)
>
> Installation date: ‎6/‎12/‎2010 9:44 AM
> Installation status: Failed
> Error details: Code 646
> Update type: Important
>
>
>
>

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  #9 (permalink)  
Old 06-17-2010
Ramesh Asari
 

Posts: n/a
Error code 646 on Office 2007 seciurity updates.
Hi.
Recently we been receiving this error 646 while installing office 2007
security updates. Few fixes like Disabling UAC on vista and installing the
updates manually is a workaround solutions which surely defeat the purpose of
the feature AUTOMATIC UPDATES in Windows OS.

However, digging down the grave, this is a resolution i came across. Error
646 in vista.. windows updates is trying to locate the location of a folder
to load the updates prior to install. %APPDATA%


Here is the permanent solution.

1: Open registry editor
2. Go to the location

Navigate to the following registry keys
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Cur rentVersion\Explorer\User
Shell Folders

The correct and default value for AppData should be:
%USERPROFILE%\AppData\Roaming

If not then change it. Then try windows update..

Cheers



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  #10 (permalink)  
Old 06-19-2010
Haley
 

Posts: n/a
RE: Error code 646
If your running Vista, disable user account control, download your updates.
Remember to enable user account control after installing updates.

"Lizdee" wrote:

> I keep getting an error code 646 when trying to install these updates. HELP!!
>
> Security Update for the 2007 Microsoft Office System (KB982312)
> Security Update for Microsoft Office Excel 2007 (KB982308)
> Security Update for Microsoft Office InfoPath 2007 (KB979441)
> Security Update for Microsoft Office PowerPoint 2007 (KB982158)
> Security Update for Microsoft Office Word 2007 (KB982135)
> Security Update for the 2007 Microsoft Office System (KB982331)
>
> Installation date: ‎6/‎12/‎2010 9:44 AM
> Installation status: Failed
> Error details: Code 646
> Update type: Important
>
>
>
>

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