I got the same error code and after several hours and no help (the Microsoft
tech was in my computer remotely and eventually HE goes to a web page and
google's it - OMG - I could do that myself. Anyway, this was my solution and
it worked for me (and please note I DID NOT uninstall ANYTHING manually -
just downloaded the items again - could not understand any of the MS
instructions for uninstalling - messed up my computer doing them - got more
error codes and then used the SYSTEM RESTORE feature to restore computer to
previous day before the updates and my screw ups trying to fix it).
So, use SYSTEM RESTORE if you think you messed up, then:
I had the issue with NET framework 1.1 not being able to install. Other
people have had .NET 3.5 etc, but the process should be the same.
I decided if it was an issue with 1.1 (or 3.5 etc) I would try re-installing
it without uninstalling as some people have suggested. Uninstalling was too
risky as it messed up something else, causing me to click on START and then
go to system restore to previous day (hence I wouldn't advise uninstalling
any .NET manually if you don't know what the heck you're doing, or why).
I went to microsoft.com, then to DOWNLOADS, then on the right
hand side it says frequent destinations or something, DOWNLOAD CENTER. In the
download center box I typed .NET framework 1.1 and reinstalled it and the 1.1
service pack too. So, you could try this - type in the versions of .NET
framework it says didn't work, click download for each, and also check for SP
(service pack) updates too. After that was done (and I did get one error
message that something was shutting down during this too), I clicked on that
darned yellow shield again and it installed fine and restarted fine too. Not
sure if this will help you or anyone else, but I hope so!
Apparently MS was aware this would be an issue for some - shame their
website doesn't help more!
"arnoldkrg" wrote:
> The three .NET updates fail to install. I have manually deleted all .Net
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I
> have used the .NET cleanup tool to uninstall all .NET Framework packages
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still
> I cannot get these updates to install. I opened a request for assistance via
> email and was simply referred back to here.
>
> I have the following in update history:
>
> Error Code: 0x643
> Try to install the update again, or request help from one of the following
> resources.
>
>
> BUT the event log for each failed update is as follows:
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11720
> Date: 12/06/2010
> Time: 11:23:31
> User: xxxxxxxxx
> Computer: xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this
> Windows Installer package. A script required for this install to complete
> could not be run. Contact your support personnel or package vendor. Custom
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime
> error: ActiveX component can't create object: 'Scripting.FileSystemObject'
> Line 22, Column 14,
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35 {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34 9-9999-4
> 0010: 30 32 39 2d 39 43 31 45 029-9C1E
> 0018: 2d 42 43 32 44 33 36 44 -BC2D36D
> 0020: 30 46 45 46 30 7d 0FEF0}
>
>
> Perhaps the event log may help someone help me to fix this problem. I have
> been trying to fix this for days now. Ihave tried to run scripten.exe to
> enable scripting but that says my software is newer and I dont need to run
> it. I have also reinstalled the winows installer latest version (I believe)