> I do all this stuff, I check to see if they are started, and I still get the
Since you didn't post which edition of Windows the computer is running
let's assume this is occurring in Windows XP, correct ?
Are the Startup settings being changed when you restart the system and
required update services being Disabled ? If yes, then the system is
infected. Using Internet Explorer see if it can be scanned here:
If the system can not access that site, download, save, and then
install: Malwarebytes anti-malware (MBAM)
Click the 'Download free version' button.
Allow MBAM to download it's latest definitions during it's installation.
When prompted to restart, do so to Safe Mode:
Once the system is in Safe Mode, open MBAM and do a Quick scan, which is
the Default setting. If *anything is detected*, do a Full scan next.
When the scanning is finished, restart the system to normal Windows mode
and see if it can be scanned here:
The above scan should restore the system's ability to update, key word
being should, if the system is malware free.
"Security updates should *never* have *non-security content* prechecked