[In for a penny...]
Crosspost to Windows Update.
You receive a "Windows Update has encountered an error and cannot display
the requested page" error message when you try to install an update:
What anti-virus application or security suite is installed on each computer
and is each subscription current? What anti-spyware applications (other
than Defender)? What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on any of
the computers (e.g., a free-trial version that came preinstalled when you
How do I reset Windows Update components?
[Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in
DEFAULT and AGGRESSIVE modes, then reboot]
PS: Are you Norma Zimmer?
Champagne Lady wrote:
> Have 3 computers (2 have XP v6 SP3 and laptop has Vista). Unable to get
> updates from Microsoft. MESSAGE: The website has encountered a problem
> cannot display the page you are trying to view. The options provided below
> might help you solve the problem. Is Microsoft site down?