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Windows6.1-KB958488-v6001-x86.msu fails to install

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  #1 (permalink)  
Old 05-31-2010
Yautja Hunter
 

Posts: n/a
Windows6.1-KB958488-v6001-x86.msu fails to install
Hello all!

I am trying to install "Windows6.1-KB958488-v6001-x86.msu" update which is
required by .NET Framework 4.0, and the installation just fails saying:

"The following updates were not installed: Update for Windows (KB958488)"

Any one knows what this update is for? And how to see the log why it fails?

Thanks!
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  #2 (permalink)  
Old 05-31-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows6.1-KB958488-v6001-x86.msu fails to install
Wild guesses include:

Is .NET Framework 4.0 Beta still installed?

Are you attempting to install this update manually? [Can't find a KB958488
anywhere.]

Are you still running Win7 RC?

Microsoft .NET Framework 4 (Web Installer):
http://www.microsoft.com/downloads/d...5-b386f32c0992


Yautja Hunter wrote:
> Hello all!
>
> I am trying to install "Windows6.1-KB958488-v6001-x86.msu" update which is
> required by .NET Framework 4.0, and the installation just fails saying:
>
> "The following updates were not installed: Update for Windows (KB958488)"
>
> Any one knows what this update is for? And how to see the log why it
> fails?
>
> Thanks!


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  #3 (permalink)  
Old 05-31-2010
Yautja Hunter
 

Posts: n/a
Re: Windows6.1-KB958488-v6001-x86.msu fails to install
"PA Bear [MS MVP]" wrote:

> Is .NET Framework 4.0 Beta still installed?


No. And I've used Cleanup Tool to remove unsuccessful installation of .NET
Framework 4.0.

> Are you attempting to install this update manually? [Can't find a KB958488
> anywhere.]


Well, yes. The point is that "Windows6.1-KB958488-v6001-x86.msu" is part of
the installation package of Microsoft .NET Framework 4.0.
When I try install Microsoft .NET Framework 4.0 (tried both web and
standalone full installer) it fails with the following log:

Exe (E:\82a06bea561c9e3db5ab36\Windows6.1-KB958488-v6001-x86.msu) failed
with 0xbc9 - The requested operation failed. A system reboot is required to
roll back changes made.
[6/1/2010, 0:47:33] Action complete
[6/1/2010, 0:47:33]Error 0xbc9 is mapped to Custom Error:
[6/1/2010, 0:47:33]OnFailureBehavior for this item is to Rollback.
[6/1/2010, 0:47:33] Action: Performing actions on all Items...
[6/1/2010, 0:47:33] Action complete
[6/1/2010, 0:47:33] Action complete
[6/1/2010, 0:47:33]Final Result: Installation failed with error code:
(0x00000BC9), "The requested operation failed. A system reboot is required to
roll back changes made. " (Elapsed time: 0 00:00:51).


As you can see the "Windows6.1-KB958488-v6001-x86.msu" is the stumbling
block. Therefore, I hoped to install it separetly so that .NET Framework 4.0
could overcome it.

> Are you still running Win7 RC?

No. My system is 6.1.7600.
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  #4 (permalink)  
Old 05-31-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows6.1-KB958488-v6001-x86.msu fails to install
And have you rebooted?


Yautja Hunter wrote:
> "PA Bear [MS MVP]" wrote:
>
>> Is .NET Framework 4.0 Beta still installed?

>
> No. And I've used Cleanup Tool to remove unsuccessful installation of .NET
> Framework 4.0.
>
>> Are you attempting to install this update manually? [Can't find a
>> KB958488
>> anywhere.]

>
> Well, yes. The point is that "Windows6.1-KB958488-v6001-x86.msu" is part
> of
> the installation package of Microsoft .NET Framework 4.0.
> When I try install Microsoft .NET Framework 4.0 (tried both web and
> standalone full installer) it fails with the following log:
>
> Exe (E:\82a06bea561c9e3db5ab36\Windows6.1-KB958488-v6001-x86.msu) failed
> with 0xbc9 - The requested operation failed. A system reboot is required
> to
> roll back changes made.
> [6/1/2010, 0:47:33] Action complete
> [6/1/2010, 0:47:33]Error 0xbc9 is mapped to Custom Error:
> [6/1/2010, 0:47:33]OnFailureBehavior for this item is to Rollback.
> [6/1/2010, 0:47:33] Action: Performing actions on all Items...
> [6/1/2010, 0:47:33] Action complete
> [6/1/2010, 0:47:33] Action complete
> [6/1/2010, 0:47:33]Final Result: Installation failed with error code:
> (0x00000BC9), "The requested operation failed. A system reboot is required
> to roll back changes made. " (Elapsed time: 0 00:00:51).
>
>
> As you can see the "Windows6.1-KB958488-v6001-x86.msu" is the stumbling
> block. Therefore, I hoped to install it separetly so that .NET Framework
> 4.0
> could overcome it.
>
>> Are you still running Win7 RC?

> No. My system is 6.1.7600.


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  #5 (permalink)  
Old 06-01-2010
Yautja Hunter
 

Posts: n/a
Re: Windows6.1-KB958488-v6001-x86.msu fails to install
> And have you rebooted?

Of course. Many times, after different operations. It's all the same: .NET
Framework 4.0 won't install.

My Windows is fully updated though.
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  #6 (permalink)  
Old 06-01-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows6.1-KB958488-v6001-x86.msu fails to install
Yautja Hunter wrote:
> My Windows is fully updated though.


What application is installed which requires .NET Framework 4.0?
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  #7 (permalink)  
Old 06-01-2010
Yautja Hunter
 

Posts: n/a
Re: Windows6.1-KB958488-v6001-x86.msu fails to install
> What application is installed which requires .NET Framework 4.0?

I am trying to install Xvid4PSP Video Converter (http://www.winnydows.com) -
it's one the best converters I've ever seen. It won't install unless it
detects .NET Framework 4.0 in the system. Earlier versions worked without
..NET Framework 4.0, but latest ones (so called "Daily betas" ) require it.
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  #8 (permalink)  
Old 06-01-2010
MowGreen
 

Posts: n/a
Re: Windows6.1-KB958488-v6001-x86.msu fails to install
Yautja Hunter wrote:
> [6/1/2010, 0:47:33]Final Result: Installation failed with error code:
> (0x00000BC9), "The requested operation failed. A system reboot is required to
> roll back changes made. " (Elapsed time: 0 00:00:51).


0x00000BC9 means exactly what it states, nothing more.

Suggest you check this thread:
..NET 4.0 will not install on Windows 7
http://social.msdn.microsoft.com/For...2-cdd247b0099e

Although the error in that thread may not be the same as the one your
system is experiencing, YiChun Chen shows the poster how to collect the
installation logs from Temp using

Microsoft Visual Studio and .NET Framework Log Collection Tool
http://www.microsoft.com/downloads/d...displaylang=en

Check for issues with WinSxS in the logs. If an issue(s) do exist with
WinSxS, then there are only 4 steps that will resolve it (them):

1) Run the System Update Readiness Tool (CheckSUR)
2) Run the System File Checker (Elevated- aka Run as admin)
3) Try an "in-place upgrade" (aka Repair Install)
4) Reformat/reinstall

BTW, suggest you check out Aaron Stebner's blog:
http://blogs.msdn.com/b/astebner/arc.../10012778.aspx

He is "The Source" for troubleshooting .NET issues. You can contact him
from the Comments areas or via the "Email Blog Author" link:
http://blogs.msdn.com/b/astebner/contact.aspx



MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked
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  #9 (permalink)  
Old 06-01-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows6.1-KB958488-v6001-x86.msu fails to install
Yautja Hunter wrote:
> I am trying to install Xvid4PSP Video Converter
> (http://www.winnydows.com) -
> it's one the best converters I've ever seen. It won't install unless it
> detects .NET Framework 4.0 in the system. Earlier versions worked without
> .NET Framework 4.0, but latest ones (so called "Daily betas" ) require it.


What Mow said.

Or post here for assistance: http://forum.winnydows.com/viewforum.php?f=23

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  #10 (permalink)  
Old 06-02-2010
Yautja Hunter
 

Posts: n/a
Re: Windows6.1-KB958488-v6001-x86.msu fails to install
I already have been in extensive discussion with YiChun Chen:
http://social.msdn.microsoft.com/For...?prof=required

YiChun Chen has checked my logs (collected with Microsoft Visual Studio and
..NET Framework Log Collection Tool) and concluded that there is an error with
Windows6.1-KB958488-v6001-x86.msu update which is installed by .NET Framework
4.0. However he doesn't understand what hinders the installation of that
update. He ran out of ideas and suggested that I ask about it at this Windows
Update forum. So now I am here :-)
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