See the "How to obtain help" section of
http://support.microsoft.com/kb/928365
For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB928365).
Or you can...
Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
jessicayarrow wrote:
> I am unable to finish downloading my most recent updates. The file that it
> can't complete is: Security Update for Microsoft .NET Framework Version
> 2.0
> (KB928365)
>
> It reads:
>
> A security issue has been identified that could allow an attacker to
> comprimise your Windows-based system running the Microsoft .NET Framework
> and gain complete control over it. You can help protect your computer by
> installing this update......
>
> But it never can complete the download. How can I fix this?