[Is KB980182 installed?]
See the "How to obtain help" section of, e.g.,
http://support.microsoft.com/kb/977165
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB977165).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
Emile wrote:
> I have installed with success these updates SEVERAL TIMES and again
> Windows
> Update recommend the installation. I have also installed KB977165 in safe
> mode as recommended by Microsoft. The 2 others cannot be installed in safe
> mode, the installer is not valid for Safe Mode.