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Security Update KB975561 could not be installed

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-08-2010
DrLuger
 

Posts: n/a
Security Update KB975561 could not be installed
After receiving notifications of updates ready to install on an HP
Workstation xw4550, as usual, I tried to install the automatic updates, but
it failed. The message shown is the same as the title's.

OS: Windows XP Professional SP3 in Spanish.

Antivirus: Panda AV 3.01.00


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  #2 (permalink)  
Old 04-08-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Security Update KB975561 could not be installed
See the "How to obtain help" section of
http://support.microsoft.com/kb/975561

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB975561).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


DrLuger wrote:
> After receiving notifications of updates ready to install on an HP
> Workstation xw4550, as usual, I tried to install the automatic updates,
> but
> it failed. The message shown is the same as the title's.
>
> OS: Windows XP Professional SP3 in Spanish.
>
> Antivirus: Panda AV 3.01.00


Reply With Quote
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