Originally Posted by G. R. Woodring
Date: 4/3/2010 6:04 AM, Author: windows vistaUpdate(service not running) Wrote:[color=blue]
What Operating System version?
What Service Pack level is installed?
At what point in the update process did the error occur?
What is the _name_ of the service that is not running?
Did you restart the service or just the computer?
Did you set the service to start automatically?
What did the error message _really_ say?
What update (KB######)? What error (0x########)?
Did you try any of the troubleshooting suggestions on the Windows Update site?
If so, what were the results?
With the information you have provided any response would be a Wild Ass Guess.
G. R. Woodring
GR; Your response has really set wrong in my mind. This site is to provide some help to the general public. I would have expected a simple polite request for more information. The attitude of your reply is very curt. It has come off to me as very arrogant or rude. Of course that information is needed, but please remember, not everyone in this site is as well schooled in computer problem resolution as you apparently are.
Well now I am having the same problem as the original poster. To answer your list of questions...
What Operating System version? Windows Vista Home Premium 64bit
What Service Pack level is installed? Service Pack 2
At what point in the update process did the error occur? This computer has been turned off for over a full year. When I started the computer there was a battery issue, and I needed to set the time before the computer would start. The first thing I did was to go to Windows Update to bring the Vista up to current update status. When Windows Update is opened there is a RED bar on left hand side and the little shield is RED with a white X in center. When you click the 'Check for updates' button a pop-up appears.
What is the _name_ of the service that is not running? Windows Update
Did you restart the service or just the computer? I have done both.
Did you set the service to start automatically? The service is set to get updates automatically, and has done so in the past.
What did the error message _really_ say? The box title is Windows Update. The text of the message states: Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer. There is no other text. the only option is to click OK or to X out.
What update (KB######)? What error (0x########)? none of these are visible.
Did you try any of the troubleshooting suggestions on the Windows Update site? I have tried the first two or three of the suggestions.
If so, what were the results? It the result was good, I would not be posting here. One fix was to run a program to fix registry problems, which found repairs needed, The repairs were made and the problem still exists.
I have seen this same question asked several places, but no place has a definitive answer. I expect the Vistaheads will know what to do.
At this point I am almost ready to re-install Vista. Before I do that I thought I would chat with the Vistaheads as the last resort.