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Are A9Helper.A9 and HidInputMonitorX malware infections

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-01-2010
MrSoftware
 

Posts: n/a
Are A9Helper.A9 and HidInputMonitorX malware infections
Topic : Are A9Helper.A9 and HidInputMonitorX malware infections

Many people who have posted WU [Windows Update] problems on various internet
help sites
have the following two Active X controls.

Directory = C:\WINDOWS\Downloaded Program Files

- A9Helper.A9
- HidInputMonitorX

[1] Are these valid Microsoft software devices?
[2] I have removed them but WUAU [Windows Update Automatic Update] seems to
download/re-install them

When the ActiveX files (above) are examined the following are blank or bogus.

Description
Company
Copyright

Thus, I expect they are NOT Microsoft controls and can be removed.


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  #2 (permalink)  
Old 04-01-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Are A9Helper.A9 and HidInputMonitorX malware infections
Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
newsgroup. Please do so in your next reply. Also tell us what led you to
ask these questions?

MrSoftware wrote:
> Topic : Are A9Helper.A9 and HidInputMonitorX malware infections
>
> Many people who have posted WU [Windows Update] problems on various
> internet
> help sites
> have the following two Active X controls.
>
> Directory = C:\WINDOWS\Downloaded Program Files
>
> - A9Helper.A9
> - HidInputMonitorX
>
> [1] Are these valid Microsoft software devices?
> [2] I have removed them but WUAU [Windows Update Automatic Update] seems
> to
> download/re-install them
>
> When the ActiveX files (above) are examined the following are blank or
> bogus.
>
> Description
> Company
> Copyright
>
> Thus, I expect they are NOT Microsoft controls and can be removed.


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  #3 (permalink)  
Old 04-01-2010
MrSoftware
 

Posts: n/a
Re: Are A9Helper.A9 and HidInputMonitorX malware infections
[1] OS: Windows XP : Version: 5.01.2600 Service Pack 3

[2] WU (Windows Update) started to 'break down' during a MS Support case.

Basically an insignificant update was not installing (Via WU).
So We (MS Support and I) did the following.

[1] Flushed the WU SoftwareDistribution directory
[2] Reset the WUAU / BITS services (service down, reboot, service up)
[3] Registered WU DLLs
[4] Ran the 'Dial-a-Fix' tool and reset/reregistered WU and Cryptography
services/dlls
[5] Re-installed WUA (Windows Update Agent)

The result of the above was the 'break down' of WU so that the WU Web page
is (a) basically blank (dependeing on the WU website accessed), (b) says
everything is OK or (c) error [Error number: 0x8DDD0004]

I have recorded the 12 MS WU websites I tested and their responses (not
posted here).

So, in summary, WU no longer works via IE 8.
But, I believe, even the WUAU (..Auto Update) may be failing where key updates
it says are applied : other tools (Belarc Advisor) say some critical updates
are not applied - which is what I have determined to be true - updates were
never really applied.

"PA Bear [MS MVP]" wrote:

> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
> Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
> newsgroup. Please do so in your next reply. Also tell us what led you to
> ask these questions?
>
> MrSoftware wrote:
> > Topic : Are A9Helper.A9 and HidInputMonitorX malware infections
> >
> > Many people who have posted WU [Windows Update] problems on various
> > internet
> > help sites
> > have the following two Active X controls.
> >
> > Directory = C:\WINDOWS\Downloaded Program Files
> >
> > - A9Helper.A9
> > - HidInputMonitorX
> >
> > [1] Are these valid Microsoft software devices?
> > [2] I have removed them but WUAU [Windows Update Automatic Update] seems
> > to
> > download/re-install them
> >
> > When the ActiveX files (above) are examined the following are blank or
> > bogus.
> >
> > Description
> > Company
> > Copyright
> >
> > Thus, I expect they are NOT Microsoft controls and can be removed.

>
> .
>

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