Are you running WinXP SP2 or SP3?
What anti-virus application or security suite is installed (e.g., McAfee
Security Center) and is your subscription current? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB980182).
LOOK! => If your problem relates to a Cumulative Security Update for IE
(e.g., KB980182), call the above number and ask to be transferred to the
Consumer IE7 queue (which is 47830).
Consumer Security Support home page & Microsoft Update Solution Center also
offer support options
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
Or you can...
Start a free Windows Update support incident request:
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Cumulative Security Update for Internet wrote:
> Last night I was going about my regular buisness of (after work) getting
> and vegging in fron of my laptop while I watch TV. An update came around
> (mind you everything was working fine yesterday) which was: Cumulative
> Security Update for Internet Explorer 8 for Windows XP (KB980182). Now
> some reason I can't access yahoo.com or lotro.com? These two sites are
> only ones that I can't seem to access for some reason? I have tried to
> search for malicious spyware and viruses nothing comes across (McAfee, and
> Malewarebytes) I have tried to System restore to a date I know nothing was
> wrong and did the updates along with updateing my McAfee again still
> work? And then I tried going online to see if anyone else had the same
> problems found some sites but said to change MTU settings in my router and
> computer? Didn't have to do that before why now? So if someone can get
> back to me I would appreciate it thanks!