Are you running WinXP SP2 or SP3?
What anti-virus application or security suite is installed (e.g., McAfee
Security Center) and is your subscription current? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
=====================================
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB980182).
LOOK! => If your problem relates to a Cumulative Security Update for IE
(e.g., KB980182), call the above number and ask to be transferred to the
Consumer IE7 queue (which is 47830).
Consumer Security Support home page & Microsoft Update Solution Center also
offer support options
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Cumulative Security Update for Internet wrote:
> Last night I was going about my regular buisness of (after work) getting
> on
> and vegging in fron of my laptop while I watch TV. An update came around
> (mind you everything was working fine yesterday) which was: Cumulative
> Security Update for Internet Explorer 8 for Windows XP (KB980182). Now
> for
> some reason I can't access yahoo.com or lotro.com? These two sites are
> the
> only ones that I can't seem to access for some reason? I have tried to
> search for malicious spyware and viruses nothing comes across (McAfee, and
> Malewarebytes) I have tried to System restore to a date I know nothing was
> wrong and did the updates along with updateing my McAfee again still
> didn't
> work? And then I tried going online to see if anyone else had the same
> problems found some sites but said to change MTU settings in my router and
> computer? Didn't have to do that before why now? So if someone can get
> back to me I would appreciate it thanks!
Linear Mode
