Always state your full Windows version (e.g., Vista SP1; Vista 64-bit SP2)
when posting in a forum or newsgroup. Please do so in your next reply.
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
See the "How to obtain help" section of
http://support.microsoft.com/kb/967723
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB967723).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
HelpMeh wrote:
> I've been trying to install 4 important updates to my Dell XPS M1530
> running
> Windows Vista 32 bit. The updates I've been trying to install are:
>
> Security Update for Windows Vista (KB967723) 4.1 MB
>
> Update for Windows Vista (KB967723) 1.3 MB
>
> Update for Windows Vista (KB972145) 13.7 MB
>
> Update for Windows Vista (KB979306) 1.1 MB