MS update KB975561 won't install

I have a pc running Windows XP Pro, sp3. Automatic updates are turned on and
all updates are being installed except for KB975561. When I try to install
it, it fails. I have manually downloaded it and tried to install it and it
tells me, 'Data Error: (cyclic redundancy check). Anyone have any
suggestions as to how to get this update installed?

Thanks for your help,
--
Mike Stevens

Stevens wrote:
> I have a pc running Windows XP Pro, sp3. Automatic updates are
> turned on and all updates are being installed except for KB975561.
> When I try to install it, it fails. I have manually downloaded it
> and tried to install it and it tells me, 'Data Error: (cyclic
> redundancy check). Anyone have any suggestions as to how to get
> this update installed?

How's your backups? Current I hope (and complete.)

I'd suggest making sure the backups are current/complete and then running a
full CHKDSK on your drive(s) followed by a defragmentation and visiting the
hard disk drive manufacturer's support/downloads web page and getting their
diagnostics utility and using it to verify your hard disk drive(s) are
running properly.

Visited this page?
http://support.microsoft.com/kb/975561

Done anything with this suggestion from there?
"How to obtain help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local Microsoft
subsidiary for support issues with security updates, visit the Microsoft
International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4

North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by visiting
the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552

For enterprise customers, support for security updates is available through
your usual support contacts."

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

A reply has been made to your previous thread. Please stick with that thread
instead of starting another one.

Thanks.




"Stevens" wrote:

> I have a pc running Windows XP Pro, sp3. Automatic updates are turned on and
> all updates are being installed except for KB975561. When I try to install
> it, it fails. I have manually downloaded it and tried to install it and it
> tells me, 'Data Error: (cyclic redundancy check). Anyone have any
> suggestions as to how to get this update installed?
>
> Thanks for your help,
> --
> Mike Stevens

0x80070010: Error_Current_Directory
Data error (cyclic redundancy check).

Is this a sudden, new problem?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

See the "How to obtain help" section of
http://support.microsoft.com/kb/975561

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB975561).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.


Stevens wrote:
> I have a pc running Windows XP Pro, sp3. Automatic updates are turned on
> and all updates are being installed except for KB975561. When I try to
> install it, it fails. I have manually downloaded it and tried to install
> it and it tells me, 'Data Error: (cyclic redundancy check). Anyone have
> any suggestions as to how to get this update installed?
>
> Thanks for your help,