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  #1 (permalink)  
Old 03-21-2010
Curt
 

Posts: n/a
Updates
When i try to install important updates for windows vista says their intalled
then when i restart they dont take and i have tried several times now
--
Curt
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  #2 (permalink)  
Old 03-21-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Updates
Which updates?

Curt wrote:
> When i try to install important updates for windows vista says their
> intalled then when i restart they dont take and i have tried several times
> now


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  #3 (permalink)  
Old 03-21-2010
LD55ZRA
 

Posts: n/a
Re: Updates
This problem occurs if the Windows Software distribution folder has been
corrupted. You need to find a way to delete this folder so that a new folder
is created automatically. The best thing is to start in Safe Mode and do it
that way but you can also do this:



1. Close all the open windows.



2. Click the "Start" Button, click "All programs", and click "Accessories".



3. Right-click "Command Prompt" and click "Run as administrator".



4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ"

(without the quotes) and press Enter.



Note: Please look at the cmd window and make sure it says that it was

successfully stopped before trying to rename the folder. If it fails, do not

perform any further steps.



5. Click the "Start" Button, in the "Start Search" box, type in "%windir%"

(without the quotes) and press Enter.



6. In the opened folder, look for the folder named "SoftwareDistribution".



7. Right-click on the folder, select "Rename" and type
"SoftwareDistribution-old" (without the quotes) to rename this folder.



8. Still in "Administrator: Command Prompt" window, type the command "net

start WuAuServ" (without the quotes) in the opened window to restart the

Windows Updates service.



Note: Please look at the cmd window and make sure it says that it was

successfully started.



hth.

"Curt" <curt1234@hotmail.com> wrote in message
news:4E935796-4F0E-4610-99BF-F19A5BB3807D@microsoft.com...
> When i try to install important updates for windows vista says their
> intalled
> then when i restart they dont take and i have tried several times now
> --
> Curt



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  #4 (permalink)  
Old 03-21-2010
Shenan Stanley
 

Posts: n/a
Re: Updates
Curt wrote:
> When i try to install important updates for windows vista says
> their intalled then when i restart they dont take and i have tried
> several times now


At least you specified "Windows Vista", that is helpful but...

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying. That's the edition (in the top picture)
and the exact version number in detail (the 'version' line.)

What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.

How to determine whether a computer is running a 32-bit version or
64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218

What AntiVirus application are you using? (Name and exact version, please.)
- Was any flavor of "Norton" products ever installed?
- Was any flavor of "McAfee" products ever installed?

Do you have a third party firewall - or are you using the built-in Windows
firewall?

Do you ever run any antimalware applications? If so - which ones and when
did you scan with them last (full scan, not quick)?

What is especially important here- exact version and architecture of WIndows
Vista - please.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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