Dan wrote:
> I just reinstalled Windows Xp and I am trying to download all
> updates.
>
> I've made 3 attemptsto ownload service pack 2, and I get the error:
> 0x80070017
So you freshly installed Windows XP (Home? Professional? Media Center
Edition? Tablet PC Edition?) and are now trying to install Service Pack 2
for Windows XP (I assume.) Why did you 'reinstall Windows XP'? Hardware
failure?
Did you do a Repair Install (in-place upgrade) of Windows XP or did you
format the HDD & then do a clean install of Windows XP?
If your machine is already at SP1a - you don't need to install SP2 to
install SP3 for Windows XP.
Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.
The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying. That's the edition (in the top picture)
and the exact version number in detail (the 'version' line.)
What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.
How to determine whether a computer is running a 32-bit version or
64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218
What AntiVirus application are you using? (Name and exact version, please.)
- Was any flavor of "Norton" products ever installed?
- Was any flavor of "McAfee" products ever installed?
Do you have a third party firewall - or are you using the built-in Windows
firewall?
Do you ever run any antimalware applications? If so - which ones and when
did you scan with them last (full scan, not quick)?
Some have trouble finding the downloads for SP1a, SP2 and SP3 they might
need...
Windows XP SP1a for IT Professionals (it works for anyone really)
http://www.microsoft.com/downloads/d...5-023443E29D78
Windows XP SP2 for IT Professionals (it works for anyone really)
http://www.microsoft.com/downloads/d...5-9E368D3CDB5A
Windows XP Service Pack 3 - ISO-9660 CD Image File
http://www.microsoft.com/downloads/d...0-fe22559d164e
Windows XP Service Pack 3 Network Installation Package for
IT Professionals and Developers (it works for anyone really)
http://www.microsoft.com/downloads/d...8-1E1555D4F3D4
You'll need quite a few updates after SP3.
Tried this?
http://support.microsoft.com/kb/971058
Please - do come back and reply. This conversation *will* be around for
years to come.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html