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Cannot start Microsoft Office Outlook. Cannot open the Outlook wi

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 03-21-2010
RCC
 

Posts: n/a
Cannot start Microsoft Office Outlook. Cannot open the Outlook wi
Purchased a new Windows 7 Home Premium system in January from Dell. Received
an automatic update on March 11th. The update did not affect the
administrator and one of the users but did affect a third user with the
message "Cannot start Microsoft Office Outlook. Cannot open the Outlook
window." I don't know much about computers...can someone help me?
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  #2 (permalink)  
Old 03-21-2010
Shenan Stanley
 

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Re: Cannot start Microsoft Office Outlook. Cannot open the Outlook wi
RCC wrote:
> Purchased a new Windows 7 Home Premium system in January from Dell.
> Received an automatic update on March 11th. The update did not
> affect the administrator and one of the users but did affect a
> third user with the message "Cannot start Microsoft Office Outlook.
> Cannot open the Outlook window." I don't know much about
> computers...can someone help me?


Windows 7 Home Premium.... 32-bit or 64-bit?

If you uninstall the update - does the problem go away?

Are you stating the other users of the computer (the other accounts) *can*
open outlook?

Try this:
http://support.microsoft.com/kb/252304

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #3 (permalink)  
Old 03-21-2010
Peter Foldes
 

Posts: n/a
Re: Cannot start Microsoft Office Outlook. Cannot open the Outlook wi
Does it open in safe mode? If it does then you have a incompatible Add In



Start > Run > outlook.exe /resetnavpane

(notice the space between outlook.exe and /resetnavpane)


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"RCC" <RCC@discussions.microsoft.com> wrote in message
news:9D811286-775D-4262-90ED-53FB2926714F@microsoft.com...
> Purchased a new Windows 7 Home Premium system in January from Dell. Received
> an automatic update on March 11th. The update did not affect the
> administrator and one of the users but did affect a third user with the
> message "Cannot start Microsoft Office Outlook. Cannot open the Outlook
> window." I don't know much about computers...can someone help me?


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