See the "How to obtain help" section of
http://support.microsoft.com/kb/956744
For home users (only), no-charge support is available by calling
1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB56744).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
Athanas wrote:
> For Windows Server 2003.
>
> This is a standard Windows Update that I try to install but get a message
> that it failed to install. I can't find any source to tell me why it won't
> or what I can do about it. I am not getting an error code of any sort - it
> is just listed under "not installed" when I get my update installation
> screen at the end of the installs.
>
> Can anyone help please?
>
> I downloaded the update manually from:
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
> Ran it, and then ran Check Updates (from Windows website) and the update
> is
> still logged as not Installed!