Vista: Windows Update error code 80070005

Hi, I cant download any new updates from Microsoft. Every time I try to check
for updates I get the following error code: Code 80070005.

Since this problem occurred I have been unable to search for new updates and
also, some of my programs fail to launch when activated. I am on Vista Home
Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
Firewall but I have Windows Firewall turned off.

Can anybody please help me solve this problem? I'm not very technical so a
simple step to fix would really be appreciated.

Thanks in advance..

Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
newsgroup. Please do so in your next reply.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?


markjones71 wrote:
> Hi, I cant download any new updates from Microsoft. Every time I try to
> check for updates I get the following error code: Code 80070005.
>
> Since this problem occurred I have been unable to search for new updates
> and
> also, some of my programs fail to launch when activated. I am on Vista
> Home
> Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
> Firewall but I have Windows Firewall turned off.
>
> Can anybody please help me solve this problem? I'm not very technical so a
> simple step to fix would really be appreciated.
>
> Thanks in advance..

Hello Mark,


Temporarily disable Norton, and try again to install the updates
But before you disable Norton

It would be a good idea to scan.

I recommend downloading and installing
MalwareBytes' Antimalware (MBAM) and
SUPERAntiSpywa�e (SAS).

Do a full scan with Malwa�eBytes' and
SUPERAntiSpywa�e.

<http://www.superantispyware.com/>

Reboot
-=-

<http://www.malwarebytes.org/mbam.php>

Reboot
-=-

Both free versions of MBAM and SAS are on-demand scanners and offer no
'real-time' protection. Keep them installed and use them as
'second-opinion' scanner which is purposely (by design) recommended by
their respective autho�s.
-=-

Which is the update(s) failing to install?
-=-

I'm su�e someone else will help you if this suggestion doesn't help.

Please let us know what fixes the problem or if the p�oblem remains
-=-


Good luck


Ǝиçεl
-=-

"markjones71" wrote:

> Hi, I cant download any new updates from Microsoft. Every time I try to check
> for updates I get the following error code: Code 80070005.
>
> Since this problem occurred I have been unable to search for new updates and
> also, some of my programs fail to launch when activated. I am on Vista Home
> Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
> Firewall but I have Windows Firewall turned off.
>
> Can anybody please help me solve this problem? I'm not very technical so a
> simple step to fix would really be appreciated.
>
> Thanks in advance..

"markjones71" wrote:

> Hi, I cant download any new updates from Microsoft. Every time I try to check
> for updates I get the following error code: Code 80070005.
>
> Since this problem occurred I have been unable to search for new updates and
> also, some of my programs fail to launch when activated. I am on Vista Home
> Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
> Firewall but I have Windows Firewall turned off.
>
> Can anybody please help me solve this problem? I'm not very technical so a
> simple step to fix would really be appreciated.
>
> Thanks in advance..

"markjones71" wrote:

> Hi, I cant download any new updates from Microsoft. Every time I try to check
> for updates I get the following error code: Code 80070005.
>
> Since this problem occurred I have been unable to search for new updates and
> also, some of my programs fail to launch when activated. I am on Vista Home
> Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
> Firewall but I have Windows Firewall turned off.
>
> Can anybody please help me solve this problem? I'm not very technical so a
> simple step to fix would really be appreciated.
>
> Thanks in advance..

"markjones71" wrote:

> Hi, I cant download any new updates from Microsoft. Every time I try to check
> for updates I get the following error code: Code 80070005.
>
> Since this problem occurred I have been unable to search for new updates and
> also, some of my programs fail to launch when activated. I am on Vista Home
> Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
> Firewall but I have Windows Firewall turned off.
>
> Can anybody please help me solve this problem? I'm not very technical so a
> simple step to fix would really be appreciated.
>
> Thanks in advance..

yyyuuu forgot something...

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"yyyuuu" <yyyuuu@discussions.microsoft.com> wrote in message
news:32DC6F40-2993-4677-8F5D-4B7336D19E41@microsoft.com...
>
>
> "markjones71" wrote:
>
>> Hi, I cant download any new updates from Microsoft. Every time I try to
>> check
>> for updates I get the following error code: Code 80070005.
>>
>> Since this problem occurred I have been unable to search for new updates
>> and
>> also, some of my programs fail to launch when activated. I am on Vista
>> Home
>> Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
>> Firewall but I have Windows Firewall turned off.
>>
>> Can anybody please help me solve this problem? I'm not very technical so
>> a
>> simple step to fix would really be appreciated.
>>
>> Thanks in advance..

yyyuuu forgot something...

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"yyyuuu" <yyyuuu@discussions.microsoft.com> wrote in message
news:32DC6F40-2993-4677-8F5D-4B7336D19E41@microsoft.com...
>
>
> "markjones71" wrote:
>
>> Hi, I cant download any new updates from Microsoft. Every time I try to
>> check
>> for updates I get the following error code: Code 80070005.
>>
>> Since this problem occurred I have been unable to search for new updates
>> and
>> also, some of my programs fail to launch when activated. I am on Vista
>> Home
>> Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
>> Firewall but I have Windows Firewall turned off.
>>
>> Can anybody please help me solve this problem? I'm not very technical so
>> a
>> simple step to fix would really be appreciated.
>>
>> Thanks in advance..

yyyuuu forgot something...

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"yyyuuu" <yyyuuu@discussions.microsoft.com> wrote in message
news:32DC6F40-2993-4677-8F5D-4B7336D19E41@microsoft.com...
>
>
> "markjones71" wrote:
>
>> Hi, I cant download any new updates from Microsoft. Every time I try to
>> check
>> for updates I get the following error code: Code 80070005.
>>
>> Since this problem occurred I have been unable to search for new updates
>> and
>> also, some of my programs fail to launch when activated. I am on Vista
>> Home
>> Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
>> Firewall but I have Windows Firewall turned off.
>>
>> Can anybody please help me solve this problem? I'm not very technical so
>> a
>> simple step to fix would really be appreciated.
>>
>> Thanks in advance..

Ok, I didn't realise I hadn't given enough info - sorry!

- Vista 32-bit SP2

- Norton is installed and is current;
- According to the Windows Security Centre only Norton anti-spyware is
activated and the only other installed anti-spyware is Windows defender but
that is off;
- The same is true for the firewall - Norton On, Defender Off. No others
installed.
- Looking through the control panel I cannot find any other anti-spyware or
firewall programs other than Norton.

Norton was pre-installed on my computer and I don't remember any others
every being installed.

Up until the last (most recent) Windows update everything has been fine and
I have been able to both see, download and install updates. This problem has
only come about since the last lot of updates - perhaps the computer crashed
during that update?

Does that help further? I really appreciate your help with this...

"PA Bear [MS MVP]" wrote:

> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
> Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
> newsgroup. Please do so in your next reply.
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you bought
> it)?
>
>
> markjones71 wrote:
> > Hi, I cant download any new updates from Microsoft. Every time I try to
> > check for updates I get the following error code: Code 80070005.
> >
> > Since this problem occurred I have been unable to search for new updates
> > and
> > also, some of my programs fail to launch when activated. I am on Vista
> > Home
> > Premium with SP2 & I have 3GB of RAM. I use Norton Anti Virus with its
> > Firewall but I have Windows Firewall turned off.
> >
> > Can anybody please help me solve this problem? I'm not very technical so a
> > simple step to fix would really be appreciated.
> >
> > Thanks in advance..
>
> .
>