Re: security update KB972696 will not install
Double-check that KB number & error code, please.
Is this a sudden, new problem?
Are you running WinXP SP2 or SP3?
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> Windows XP home, dial-up service, cannot get kb792696 to install. I get
> error code 0x8050855C. I cannot find this code doing a search. MS
> is worthless so am asking for help here. Ran Malicious Software Removal
> Tool, found nothing. I use MS Security Essentials, have one red icon
> showing no protection, another green showing full protection.